Last updated: October 10, 2026
This Privacy Policy explains how Shandong Innovation Huayi Environmental Engineering Co., Ltd. (“we”, “us”), operator of this website, collects and uses personal information when you visit the site or contact us.
Information We Collect
- Information you submit: when you use our quote form, email or WhatsApp, we receive the details you provide, such as your name, email address, company, country, phone/WhatsApp number and project information (waste type, capacity, emission standard and other requirements).
- Technical information: like most websites, our server and plugins may log your IP address, browser type and pages visited for security and performance purposes.
How We Use Your Information
- To respond to your inquiry and prepare model recommendations, quotations and technical proposals
- To communicate with you about your project, orders, shipping and after-sales support
- To protect the website against spam and abuse
- To meet legal and accounting obligations
We do not sell your personal information. We do not use it for unrelated marketing without your consent.
Legal Basis
Where data protection laws such as the GDPR or UK GDPR apply, we process your information to take steps at your request before entering into a contract (responding to your quote request), and on the basis of our legitimate interest in running our business and communicating with customers.
Sharing Your Information
We share information only where needed to serve you, for example with our website hosting and email providers, logistics partners when arranging shipment, or when required by law.
International Transfers
We are based in China and work with customers worldwide, so your information may be processed in China and in the countries where our service providers operate.
Retention
We keep inquiry and customer correspondence for as long as needed to handle your request and our business relationship, and as required for legal and accounting purposes. You can ask us to delete your information at any time.
Your Rights
Depending on where you live, you may have the right to access, correct or delete your personal information, object to or restrict its processing, and withdraw consent. To make a request, contact us using the details below. You may also complain to your local data protection authority.
Cookies
This website uses only cookies needed for it to function and stay secure. If we add analytics or advertising cookies in the future, we will update this policy.
Contact Us
Shandong Innovation Huayi Environmental Engineering Co., Ltd.
Email: lorabanzhitao@gmail.com
WhatsApp: +44 7873 765986