15 Questions to Ask an Incinerator Supplier Before You Order

A clear list of questions protects you from vague quotations and surprises after delivery. Use these 15 questions when comparing incinerator suppliers.

Combustion Performance

  1. What is the secondary chamber temperature?
  2. What is the gas residence time in the secondary chamber?
  3. What capacity is the unit rated for – kg/h or kg per batch – and for what waste?
  4. What is the burner fuel consumption?

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Emissions

  1. Which flue gas treatment is included – dry, wet or multi-stage?
  2. Which emission standard is the system designed to meet?
  3. Can treatment be upgraded later?

Build Quality

  1. What is the furnace wall structure and refractory thickness?
  2. What is the expected outer wall temperature?
  3. What control system is included – electrical box or PLC touch screen?
Incinerator furnace wall structure: steel plate, insulation cotton, insulating brick and refractory brick
PLC touch screen incinerator

Proof and Testing

  1. Can you show installations similar to my project?
  2. Can I witness a burning test at the factory or by live video?
Incinerator equipment inspection customer
Incinerator on site feeding test

Delivery and Support

  1. What is the lead time, and is the model in stock?
  2. What is included: chimney, spare parts, installation drawings, training?
  3. How do you provide after-sales and spare parts support in my country?

Red Flags

  • No answer on residence time or chamber temperature
  • No factory photos, videos or references
  • A price far below others without a clear explanation
  • Flue gas treatment not specified
Should I visit the factory before ordering?

If possible, yes. If not, ask for a live video tour and burning test – a genuine manufacturer will be happy to arrange it.

Ask Us These 15 Questions

We’ll answer every one in writing with your quotation.

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